Who we are
Cantab English is an education consulting private limited company based in the UK. We serve clients from around the world. We appreciate the trust you place in us when sharing your personal data. The security of that data is very important to us, and we are committed to maintaining this trust. We want you to know that we do not have an email list nor do we sell, rent or trade any other personal data with other companies and businesses for marketing purposes.
Types of data we collect
Our website uses a third party service, Google Analytics, to monitor website usage including collecting standard internet log information and visitor behaviour patterns. We do this to find out information about visitor behaviour such as the number of visitors to certain parts of the website. This information is processed in a way that does not identify anyone and is completely anonymised.
Personal information about you
When you place an order, Cantab English may collect the following information about you: your address and billing address, phone number including mobile number, email and other information you give in the order. We may also collect your location and IP address.
When you place an order on our website, your payment is processed through Stripe, a third party online payment processing system. Cantab English may have the last four digits of your credit/debit/charge card and your billing address and other contact information. You may also choose to pay via PayPal, another third party online payment processing system. If you choose to pay via PayPal, Cantab English may see your name, address and email but not your payment card information. You can also choose to pay via direct bank transfer.
Should you choose to register as a member on our website, we will also collect your log-in password, your name, address, phone number and other contact information you submit in the registration process.
To carry out our services, Cantab English may collect information about you including your academic, work, volunteering, extracurricular and other experience, interests and hobbies, awards and achievements, and other personal data, which you supply to us in the application documents, essays, CV, portfolio, and other documents you choose to share with us.
Legal basis for processing your personal data
Cantab English processes data for the purposes of
Legitimate business purposes include some or all of the following
We will only use your personal data about you for the purposes it was collected for or closely related purposes. We will seek your express consent if we need it for other purposes. You have the right to object to this processing.
Who we share your personal data with
We do not outsource any of our work. Nor do we share the personal data you share with us with other companies and businesses for marketing purposes. In limited circumstances where we recommend an external consultant or tutor, we will share your data only when we have received your express consent.
How we protect your data
When you give us personal information, we take steps to ensure that it is treated securely. Payment is processed via a secure payment system such as Stripe or PayPal or via a direct bank transfer.
Non-payment information is transmitted over the Internet via email, Skype, Google Drive and other internet systems. This can never be guaranteed to be 100% secure. Should you choose to share information with us, you do so at your own risk. Once we receive your information, we make our best effort to ensure its security.
Cantab English is committed to keeping your personal data safe. Our security measures include:
If you register on our website, you will be asked to choose a password. You are responsible for keeping this password safe. We ask that you do not share this password with anyone.
How long we keep your data
We are required under UK tax law to keep your personal data for a minimum of 6 years.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information you provide to us may originate from countries outside of the European Union (for example, if you are located in a country outside of the EU) or may be transferred to countries outside the EU. This may happen if any of our servers are located in a country outside of the EU. By submitting your personal data, you are agreeing to this transfer, storing or processing.
Review of this Policy
We regularly review this Policy. This Policy was last updated in May 2018.
You have the right to ask what personal data we hold about you. You have the right to ask us to update or correct any incorrect personal data we have about you. You have the right to amend or delete any personal data that we hold. Email your request to our data protection officer Fiona Hu at email@example.com.
Dr Fiona Hu