CV上的工作內容怎麼寫才會比聽起來比較勵害？

Fiona 的留學 Q&A

Question:

Dear Fiona,

在寫英文履歷的時候，總覺得怎麼寫英文程度都蠻低的，可是又不太知道要怎麼翻譯才會聽起來比較勵害。請問 Fiona 這種狀況除了找老外幫我改寫之外，有沒有什麼方法可以自行修改？

Fiona's Answer: 

英文CV要聽起來專業勵害，很重要的一環是動詞的使用方式。工作經驗、研究經驗等等內容通常是用小圓點點來寫，每一個小圓點點通常是用動詞開頭。

可以參考我部落格上的這一篇好用CV動詞列表。

但有時單看動詞列表，還是用不太出來。

CV可以參考類似職務、背景的人寫什麼，像是用LinkedIn或是以下這個網站。

http://www.jobhero.com/resume-samples/browse

另一種方法是到英文的徵才網站，看一下他們的徵才廣告上面寫的 job responsibilities 或是 qualifications ，改寫之後整合到你的CV之中。

我這裡用 tour guide 的工作內容當一個說明範例。

Tour guide 的內容可能英文程度比較普通的同學會寫 showed tourists around, offered customer service, booked hotels and transportation，再寫更深入可能寫不下去。

到英國一個很常用的徵才網站 Prospects 找一下 tour guide 的徵才廣告：

比如說他們的 summary 寫：

Tour managers, sometimes known as tour directors, organise and accompany groups of holidaymakers on tours to a variety of UK and overseas locations. They are responsible for ensuring travel arrangements run as smoothly as possible and provide holidaymakers with practical support throughout their trip.


An in-depth knowledge of a particular area or region is essential and tour managers may act as tour guides during the tour. On overseas tours, they use their language skills and knowledge, for example of the culture or history of an area, to ensure the tour goes smoothly and that holidaymakers enjoy themselves.

改成CV上的寫法的時候可以改為：

• Responsible for ensuring travel arrangements ran smoothly
• Provided holidaymakers with practical support throughout their trip
• Acquired in-depth knowledge of [country or region]
• Acted as tour manager/tour guide
• Used language skill and knowledge of culture of [country or region] to ensure tour went smoothly

再看一下徵才網站上寫的 job responsibilities：

As a tour manager, you'll need to:

• accompany groups travelling by coach, or in some cases this may be by car, boat, train or plane
• welcome groups of holidaymakers at their starting point and announce details of travel arrangements and stop-over points
• check tickets and other relevant documents, seat allocations and any special requirements
• help with passport and immigration issues
• assist holidaymakers with check-in and settle them into their accommodation
• communicate a range of information on itineraries, destinations and culture
• inform passengers of arrival and departure times at each destination on the itinerary and ensure that all members of the group are back on the coach before departing from each stop
• develop a specialist area of knowledge
• use professional knowledge to answer questions from holidaymakers and to fulfil their expectations of the tour
• make sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory
• organise entry to attractions and transport, such as car hire
• ensure that the tour is running smoothly for individual members of the group
• respond to questions and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage
• deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently
• make contact in advance with places to stay or visit to check details and arrangements
• liaise with hotels, coach companies, restaurants and other clients
• advise about facilities, such as sights, restaurants and shops, at each destination
• occasionally make accommodation bookings on proposed dates
• organise and attend tourism events, conferences, workshops, seminars and exhibitions
• write reports and maintain records
• provide feedback after a tour as part of a debrief session.

上面這一整排，可以挑出幾項跟你的工作經驗內容重疊的部份，動詞改為過去式動詞，並加入專屬於你的公司、你的職位的特色，改寫一下，即可把英文CV改寫得聽起來專業、勵害許多。